FloQast Status

All Systems Operational

FloQast Close Operational

Dashboard Operational

Folders Operational

Checklist Operational

Reconciliations Operational

Review Notes Operational

Admin Settings Operational

Nightly Refresh Operational

Email Notifications Operational

ERP & Financial Reporting Integrations Operational

Netsuite API Operational

Intacct API Operational

QBO API Operational

Workiva API Operational

Cloud Storage Integrations Operational

Box Content API Operational

Dropbox API Operational

Google Drive API Operational

OneDrive API Operational

Egnyte API Operational

FloQast Connect Operational

SFTP Server Operational

File Processing and Data Refresh Operational

FloQast Reconciliation Management Operational

AutoRec Matching Operational

AutoRec Amortization Operational

Flux Analysis Operational

FloQast ReMind Operational

FloQast ReMind App Operational

FloQast ReMind Emails Operational

FloQast Analyze Operational

Analytics Operational

FloQast Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

Application/Refresh Slowness

Resolved - Database speeds and application health have been monitored overnight and into the morning, with all signs looking normal. Close monitoring will continue throughout the day, and the incident will be re-opened with updates if necessary!
Oct 4, 05:38 PDT

Monitoring - Database updates have been completed and FloQast engineering believes that performance should be normalized at this time. If any further delays in Refresh or other functionality are observed, please contact support@floqast.com for continued investigation!
Oct 3, 16:06 PDT

Identified - FloQast is continuing to work with our database provider to improve performance. Intermittent 502/503 Bad Gateway errors may have intermittently occurred while upgrades were being deployed.
Oct 3, 13:37 PDT

Update - FloQast engineering is continuing to investigate, and our database provider has been engaged to resolve delays and failed connections within the database.
Oct 3, 12:19 PDT

Investigating - We are currently investigating reports of slow Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!
Oct 3, 09:05 PDT

Oct 3, 2022

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Error messages - AWS API Gateway

Resolved - Affected services should be fully operational at this time! FloQast engineering will continue to monitor both FloQast and AWS systems to ensure continued health.
Sep 28, 14:07 PDT

Monitoring - AWS has reported that functionality has been restored to pre-event levels. FloQast services relying on these AWS services (e.g. API integrations with NetSuite & Intacct, SFTP server) should therefore be restored to normal functionality as well! If customers observe any ongoing error messages, please contact support@floqast.com for continued investigation.
Sep 28, 13:58 PDT

Update - FloQast Engineering is currently monitoring AWS API Gateway functionality in the us-west-2 region
Sep 28, 10:34 PDT

Identified - A suspected AWS outage is causing error messages within FloQast. Users may receive errors referencing "API Gateway Issue" or similar messages. AWS status page is accessible at the link below, and updates will be posted here as full service is restored!
https://health.aws.amazon.com/health/status
Sep 28, 10:31 PDT

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.