All Systems Operational
FloQast Close Operational
Dashboard Operational
Folders Operational
Checklist Operational
Reconciliations Operational
Review Notes Operational
Admin Settings Operational
Nightly Refresh Operational
Email Notifications Operational
ERP & Financial Reporting Integrations Operational
Netsuite API Operational
Intacct API Operational
QBO API Operational
Workiva API Operational
Cloud Storage Integrations Operational
Box Content API Operational
Dropbox API Operational
Google Drive API Operational
OneDrive API Operational
Egnyte API Operational
FloQast Connect Operational
SFTP Server Operational
File Processing and Data Refresh Operational
FloQast Reconciliation Management Operational
AutoRec Matching Operational
AutoRec Amortization Operational
Flux Analysis Operational
Flux Analysis Operational
FloQast ReMind Operational
FloQast ReMind App Operational
FloQast ReMind Emails Operational
FloQast Analyze Operational
Analytics Operational
FloQast Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022
Resolved - Database speeds and application health have been monitored overnight and into the morning, with all signs looking normal. Close monitoring will continue throughout the day, and the incident will be re-opened with updates if necessary!
Oct 4, 05:38 PDT
Monitoring - Database updates have been completed and FloQast engineering believes that performance should be normalized at this time. If any further delays in Refresh or other functionality are observed, please contact support@floqast.com for continued investigation!
Oct 3, 16:06 PDT
Identified - FloQast is continuing to work with our database provider to improve performance. Intermittent 502/503 Bad Gateway errors may have intermittently occurred while upgrades were being deployed.
Oct 3, 13:37 PDT
Update - FloQast engineering is continuing to investigate, and our database provider has been engaged to resolve delays and failed connections within the database.
Oct 3, 12:19 PDT
Investigating - We are currently investigating reports of slow Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!
Oct 3, 09:05 PDT
Oct 3, 2022
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - Affected services should be fully operational at this time! FloQast engineering will continue to monitor both FloQast and AWS systems to ensure continued health.
Sep 28, 14:07 PDT
Monitoring - AWS has reported that functionality has been restored to pre-event levels. FloQast services relying on these AWS services (e.g. API integrations with NetSuite & Intacct, SFTP server) should therefore be restored to normal functionality as well! If customers observe any ongoing error messages, please contact support@floqast.com for continued investigation.
Sep 28, 13:58 PDT
Update - FloQast Engineering is currently monitoring AWS API Gateway functionality in the us-west-2 region
Sep 28, 10:34 PDT
Identified - A suspected AWS outage is causing error messages within FloQast. Users may receive errors referencing "API Gateway Issue" or similar messages. AWS status page is accessible at the link below, and updates will be posted here as full service is restored!
https://health.aws.amazon.com/health/status

Sep 28, 10:31 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.